Privacy Policy

Choiceorbit respects the privacy of customers, suppliers, and visitors to our website. This Privacy Policy sets out how we handle personal information in Australia, including collection, use, disclosure, and security practices. Our approach aims to be clear, practical, and consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We may collect information that identifies you, such as your name, email address, phone number, delivery address, and order details. We also handle technical data like browser type, device identifiers, and pages visited for analytics and site performance. Where appropriate, we keep records of customer support interactions, product preferences, and feedback that help us improve our stationery range and services.

How we use information

Information is used to process orders, arrange delivery, verify payments, respond to enquiries, provide updates about products, and maintain site functionality. Aggregated analytics help us understand which pages are most useful and how users navigate our catalog. With your permission where required, we may send occasional emails regarding new notebooks, pens, markers, and related accessories. You can opt out of marketing communications by following the instructions in our messages or by contacting us directly.

Disclosure

We may share information with service providers who support payment processing, warehousing, shipping, IT hosting, analytics, and customer support. These providers are engaged to handle data only for agreed purposes and are expected to protect confidentiality. If the law requires disclosure, we may provide information to regulators or authorities in accordance with applicable obligations.

Storage and security

We take reasonable steps to safeguard personal information against loss, misuse, interference, and unauthorised access. Measures include access controls, encryption in transit where applicable, and secure disposal of data that is *** longer required. Retention periods vary by record type and legal requirements. While safeguards reduce risk, *** method of transmission or storage is entirely immune from security incidents. If an incident occurs, we assess impact and respond in line with our procedures.

Access and correction

You may request access to the information we hold about you and ask for corrections if details are inaccurate or incomplete. We respond within a reasonable time and, where we cannot provide access (for example, where doing so would affect the privacy of others), we will explain the reasons and outline available options.

Cookies and analytics

Our website uses cookies and similar technologies to support core features, remember preferences, and measure performance. You can adjust browser settings to limit certain cookies; however, some features may operate with reduced functionality. For details on preferences and choices, see this Privacy Policy and related settings on our site.

International handling

Some service providers may operate outside Australia. Where information is transferred, we take steps to help ensure appropriate protections are in place consistent with this Policy and applicable law.

Children

Our stationery products are intended for general audiences. Where consent from a parent or guardian is required, we ask that such consent be provided before sharing personal information with us.

Contact and complaints

If you have questions about this Policy, wish to exercise your rights, or would like to make a privacy complaint, please contact us. We aim to respond promptly and address concerns with care. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further guidance.

Contact: Choiceorbit@outlook.com | Phone: +61293741258 | See also our Legal page.

Privacy and data protection