This page summarises our legal terms, consumer rights under Australian Consumer Law (ACL), privacy practices, cookies and how to make complaints or request access to personal information.
All orders placed at choiceorbit.pro are subject to our Terms of Sale. We supply writing supplies and stationery across Australia. Prices are in AUD and include GST where applicable. Delivery times are estimates; Choiceorbit is not liable for delays outside our control.
You may cancel or return goods in accordance with our Returns & Refunds policy and ACL consumer guarantees. For damaged or incorrect items notify us within 14 days.
Choiceorbit collects personal information needed to process orders, manage accounts and comply with legal obligations. We handle data per the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our full Privacy Policy explains collection, use, disclosure, storage and user rights — see Privacy Policy.
Requests to access, correct or erase personal information can be made via the data access request form below or by emailing Choiceorbit@outlook.com. We aim to respond within 30 days consistent with Australian law.
Under the ACL, consumers have guarantees including acceptable quality, fitness for purpose and matches description. These guarantees are in addition to any statutory warranties.
All content on choiceorbit.pro, including images, product descriptions and branding, is protected by copyright. You may not reproduce or use our content commercially without written permission.
To report alleged infringement, provide a notice with sufficient detail to Choiceorbit at Choiceorbit@outlook.com including identification of the work and location, your contact details and a statement made under penalty of perjury.
If you have a complaint about a product or service, please email Choiceorbit@outlook.com with order details and description. We aim to acknowledge complaints within 5 business days and resolve them quickly.
If unresolved, consumers may seek external dispute resolution via the Australian Competition and Consumer Commission (ACCC) or state consumer protection agencies.
Use this form to request a copy of personal information we hold about you or to request correction/deletion, under the Australian Privacy Principles. We may require identity verification and will respond within 30 days.
We do not charge for handling a reasonable access request. Identity verification may be required.
